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Terms of Service

Qualivio — AI candidate pre-screening SaaS

Last updated: April 23, 2026

Article 1 — Parties

Provider: QUALIVIO SAS, a French simplified joint-stock company (société par actions simplifiée) currently undergoing registration with the Paris Trade and Companies Register (RCS Paris), headquartered at 231 rue Saint-Honoré, 75001 Paris — France. Contact: contact@qualivio.fr.

Customer: any business professional (legal entity or individual acting in the course of a professional activity) subscribing to a Qualivio plan. The service is not offered to consumers.

Article 2 — Purpose

These terms govern access to and use of Qualivio, a SaaS platform for AI-powered candidate pre-screening and scoring, intended for recruiters and HR teams. Subscribing to a plan implies full and unconditional acceptance of these terms.

Article 3 — Subscription and pricing

Qualivio is provided as a subscription, at the Customer's choice:

  • Monthly plan — billed monthly in advance.
  • Annual plan — billed annually in advance, at a preferential rate.

Current pricing, available plans and options are published at qualivio.fr/en#tarifs. Prices are in euros, excluding VAT. QUALIVIO SAS reserves the right to update its pricing; any change applicable to an existing subscription will be notified to the Customer by email at least 30 days before taking effect.

No minimum commitment is required. The subscription is concluded without any minimum duration beyond the billing period in progress.

Article 4 — Payment

Payment is processed by credit card through Stripe, our payment processor. The subscription is charged automatically at each due date (monthly or annually depending on the chosen plan). Invoices are made available to the Customer in the customer area in electronic format.

Article 5 — Term and termination

The subscription is entered into for the period corresponding to the chosen plan (monthly or annual) and automatically renews at each due date, unless terminated beforehand.

The Customer may terminate the subscription at any time through the customer area or by email at contact@qualivio.fr, subject to a 30-day notice period. Termination takes effect at the end of the current billing period, after expiry of the notice. No pro-rata refund is granted for the remaining portion of the billed period.

QUALIVIO SAS may terminate the subscription as of right, without compensation, in the event of a material breach by the Customer (including unpaid invoices, unlawful use of the service, infringement of third-party rights), after formal notice has remained without effect for seven (7) days.

Article 6 — Suspension for unpaid invoices

In the event of non-payment at the due date, QUALIVIO SAS will send the Customer a formal notice by email. If the outstanding amounts are not settled within seven (7) days, access to the service will be suspended automatically, without further formality and without compensation. Suspension does not release the Customer from the obligation to pay. The service is restored within 48 business hours after full payment of the outstanding amounts.

Article 7 — Service availability

QUALIVIO SAS uses reasonable efforts to ensure service availability 24/7, excluding scheduled maintenance. Occasional interruptions may occur for corrective or evolutionary maintenance and will be notified whenever possible. QUALIVIO SAS cannot be held liable for unavailability caused by external factors (force majeure, network failures, third-party subprocessors).

Article 8 — Personal data

In the course of using the service, the Customer imports and processes personal data relating to candidates (CVs, LinkedIn profiles, etc.). The Customer acts as data controller under the GDPR for such data. QUALIVIO SAS acts as data processorand processes the data on behalf of and in accordance with the Customer's instructions.

The parties' respective obligations under the GDPR (Data Processing Addendum) are set out in the Privacy Policy, which forms an integral part of these terms. Acceptance of these terms constitutes acceptance of the DPA embedded in the Privacy Policy.

DPO / GDPR contact: contact@qualivio.fr.

Article 9 — Intellectual property

The Qualivio service, its source code, visual identity, databases and all its components are the exclusive property of QUALIVIO SAS. The Customer is granted a non-exclusive, non-transferable right of use, strictly limited to the duration of its subscription. Any unauthorized reproduction, adaptation or distribution is prohibited.

The Customer retains full ownership of the data it imports into the service.

Article 10 — Limitation of liability

QUALIVIO SAS's liability is limited to direct and foreseeable damages suffered by the Customer, to the exclusion of any indirect damage (loss of business, loss of opportunity, damage to reputation). In any event, the total amount of compensation payable by QUALIVIO SAS cannot exceed the amounts paid by the Customer over the twelve (12) months preceding the triggering event.

The scores and recommendations produced by Qualivio are decision-support outputs. The Customer remains solely responsible for its hiring decisions and for their compliance with applicable regulations (in particular non-discrimination rules).

Article 11 — Governing law and jurisdiction

These terms are governed by French law. Failing amicable settlement, any dispute arising from their interpretation or performance falls within the exclusive jurisdiction of the courts of Paris.